Frequently Asked Questions

Below you can find a list of the most common questions our customers ask before and after the purchase.

WHERE CAN I LEARN MORE ABOUT VITAMINS AND HEALTH BENEFITS

Click on the MENU ITEM 'Helpful Articles From Vital Quest' - it is a very extensive library of helpful articles related to health and vitamins.

HOW DO I KNOW WHICH SUPPLEMENT IS RIGHT FOR ME?

Hover over any product and the health benefits will display for you. If you are more interested in the product, click on the product, you will be taken to a page that includes detailed descriptions, benefits, ingredients and suggested use.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit cards (Visa, MasterCard, American Express, Discover) as well as PayPal and Shop Pay for fast, secure checkout.

HOW LONG DOES SHIPPING TAKE?

We offer standard shipping within the United States, which typically takes 2–5 business days from the date your order is processed.

Please note: Deliveries to Alaska, Hawaii, Puerto Rico, and U.S. territories may take an additional 7–12 business days. You'll receive tracking information via email once your order ships!

CAN I RETURN OR EXCHANGE A PRODUCT?

We don’t offer refunds, but eligible items can be returned within 30 days for an exchange. Items must be unused, in original packaging, and not perishable. Please see our Return Policy for full details.

IS MY INFORMATION SECURE?

Absolutely. We use industry-standard SSL encryption and secure payment gateways to protect your personal and payment information.

Didn't find what you were looking for? Feel free to contact us at any time!